Expert Plumbing & Electrical Services in Hillsborough, CA

  it is a great company. The plumber came on came on time. He finished his job clean up the place.. a five star service

  Juan was a plumber from CACCIA plumbing and was excellent. he was friendly and did everything possible to quickly get my bathroom in working order. if there were 6 stars... Read More I would gladly give it him. Thanks Juan for all you did. Definitely will call CACCIA plumbing in the future. And thank you Caccia for escalating my work order, (I only have 1 bathroom)

  We called Caccia when we needed a sewer lateral replaced - this is a big, expensive job and we wanted to be sure it was done right. Caccia came... Read More through for us again, from a detailed estimate to handling the needed permits to effective traffic control and maintaining a clean and safe work area. Still our #1 choice for plumbing jobs!

  I've got no axe to grind, but just stating the facts: They said they would be here at 10am after our water was shut-off by the town. The repair... Read More was to replace a shower diverter valve. The water was shut-off at 9:30 am and I called them right away to let them know. Instead, they re-routed our plumber to another job and I had to keep calling in for updates as to when someone would be here.

They kept stalling. After waiting around for 5 hours without water I cancelled the job. Terrible customer service in my opinion, but for what it is worth, they were apologetic, after the fact. It was a wasted day.

The story had a good outcome. I ended up hiring a local independent plumber who did an excellent job at half the price of Caccia's estimate (which I was thought was crazy high to begin with, but gave them the benefit of the doubt because I did not know any better). Lesson learned: Always get 2 quotes.

  The owner called to apologize and he was able to provide competitive quotes. For both sewer lateral and remodel.

  When I did Google search for the good electrician in the area, I was surprised to see Cacci plumbing. I called the office to see if they do the electrical... Read More work. I was surprised to learn they have been doing the electrical work and asked if they do the free estimate. I was surprised to hear the yes. Then Ed Zalko came for the work. He was very courteous and finished the work as promise. I also heard that they are doing the plumbing, electrical work and HVAC. I will keep this in mind for the future.

  Caccia Plumbing responded quickly to my inquiry for a quote on an outlet installation for EV charging. I was able to get an appointment for a free estimate the same... Read More day. The technician, Shaun, was super helpful. The work needed to get the job done was more involved than we expected and Shaun explained that it wouldn't be worth the cost. He did give us tips and advice on how to meet our EV charging needs.

  Meh for Viessman boiler repair - misdiagnosed and charged a lot of money for it. Nice folks but had to hire a different contractor to solve the problem.

  I am simply blown away by the service that I received from Luvet Grajeda and Caccia Plumbing!

I purchased an old home and discovered quickly it needed... Read More a new washer and dryer. When the installation people came, they showed me that one of the valves was leaking, preventing a proper installation. So I called Caccia plumbing to help replace the valve.

The customer service on the phone was phenomenal, and I was able to get an appointment in less than 48 hours (I could have gotten it sooner too, but since it wasn't an emergency I was ok with 2 days later). Prior to the appointment, I received confirmation of the appointment, and on the day of I got a text with a photo of the person who was coming to assist me so I knew who to expect.

When Luvet showed up, he was amiable, courteous, and extremely helpful. He not only addressed the problem, but also explained what other things I could do to prevent other problems in the future. While he was there, I also showed him some other issues plumbing issues the house has, and he was able to take care of all of them in the same appointment, explaining at every step what he was doing and why he was doing it. He also made some recommendations for future things to address without any pressure to do anything unnecessary. Pricing was fully transparent, and he made sure that I was comfortable with everything before proceeding.

I am incredibly grateful for Luvet and the team at Caccia Plumbing. Our family will definitely be using them moving forward, and if you're reading this I suggest you do as well. You will be happy you did!