Expert Plumbing & Electrical Services in Palo Alto, CA

  We had a fantastic experience with Joe from Caccia Plumbing! He was super prompt in arriving after we placed an urgent call into Caccia as we'd lost all water... Read More supply into the the interior of our house. Joe was quick to diagnose the issue, acquire all the parts for repair, and had us up and running in less than 24 hours. He also came up with a creative solution that saved us more than $2,000 relative to another quote we received for the same work. We would highly recommend Joe and Caccia Plumbing and will be using Caccia for all our plumbing needs in the future!

  I had a clogged sink and my usual plumber buddy who live up the street from me of course was in Tahoe for the weekend. I called 2 companies... Read More in Half Moon Bay both of which were booked out 2-3 weeks. Did some yelp searching and saw good review so lobbed in call. They picked up right away and within 2 hours a guy was here. Very good guy and said that he would recommend that while I have him do the snake also to replace most of the parts under my sink. I told him that I appreciated that but I have a friend who is a plumber, he said he would try to make it work. He found the clog, and got everything back together with no leaks

I will use these guys again for sure

  First of all I have to say all of the Caccia plumbers that came out are super professional, friendly and do excellent work. In the last couple of years,... Read More they have done close to $20K of work on my home and my rentals. And I have given them 5 stars rating twice. However, I am a bit disappointed with the recent scheduling work by their phone agent

In early 2023, I enrolled in Caccia Care Club for my home and my rentals. In Dec 2023, my tenant called to schedule for the annual complementary service scheduled for Jan 2024 to flush the water heater, camera inspection of sewage line and snaking a drain. The day before the appointment, my tenant called to reconfirm the appointment and the phone agent informed her that in order to use the complementary service, I will need to have a paid service first. I was surprised because I not told about this requirement when I purchased the Care Club membership. I called Caccia and the phone agent confirmed that is the policy. I told her it doesn't make sense that I have been paying for the membership for almost year, but I actually can't use the service. So I informed her that I would like to cancel the membership. Then the agent checked with her boss and told me that they will make an exception.

After a couple of months, my tenant tried to call again to schedule the appointment for around end of March. After she waited most of the day, the plumber cancelled the appointment because his previous job took longer than expected. Now it is May 2024 and my tenant has moved out. My wife called to schedule an appointment for flushing the water heater, camera inspection of sewage line and snaking a drain. She specifically asked to send someone who can do all three tasks so she doesn't have to make multiple trips to the rental property. Today the plumber came and did a great job flushing the water heater. However, he said he was not scheduled to do the camera inspection of sewage line and snaking a drain which will need to be scheduled for next week. While Caccia plumbing team does great work; however, I am not happy the phone agents are not as diligent with their work.

  I've used them many times and they always do a great job. Dayna was the latest plumber from Caccia to fix our plumbing problem. She was helpful and very professional.

  We called Caccia when we needed a sewer lateral replaced - this is a big, expensive job and we wanted to be sure it was done right. Caccia came... Read More through for us again, from a detailed estimate to handling the needed permits to effective traffic control and maintaining a clean and safe work area. Still our #1 choice for plumbing jobs!

  Caccia Plumbing came out today to flush my tankless water heater and correct a problem with the sink drain stopper. Dayna Diangson did the work. As always, they scheduled an... Read More appointment time and came as scheduled. We explained the sink stopper problem and the location of the tankless water heater. Dayna completed all work in a professional manner. Work was as with all Caccia work excellent. Will always request a plumbing estimate from Caccia on all plumbing work.

  Responsive. Nate is the best. But had Noah today: also good. Considerate and skilled.

  Caccia Plumbing responded quickly to my inquiry for a quote on an outlet installation for EV charging. I was able to get an appointment for a free estimate the same... Read More day. The technician, Shaun, was super helpful. The work needed to get the job done was more involved than we expected and Shaun explained that it wouldn't be worth the cost. He did give us tips and advice on how to meet our EV charging needs.

  Juan was a plumber from CACCIA plumbing and was excellent. he was friendly and did everything possible to quickly get my bathroom in working order. if there were 6 stars... Read More I would gladly give it him. Thanks Juan for all you did. Definitely will call CACCIA plumbing in the future. And thank you Caccia for escalating my work order, (I only have 1 bathroom)